“KARAGIANNI K- MARINOU Z O.E.” with the distinctive title “KDOTBEAUTY,” located at kdotbeauty.com, is an online commercial store with a retail base at SAPFOUS 20, Galatsi Postcode 11146, with VAT number: 802672963 and the Tax Office: Attiki of the Attiki region.

Retail Phone: +30 255 430 9003
E-mail: info@kdotbeauty.com

On the “KDOTBEAUTY” website, products can be purchased not only through online orders but also via phone orders. Before entering and browsing our website kdotbeauty.com, we invite you to review the following terms and conditions, which specifically apply to the use of the “KDOTBEAUTY” website located at kdotbeauty.com.

Please ensure that you agree to the following terms and conditions, as further use and browsing of the above-mentioned website, kdotbeauty.com, implies your explicit and unconditional consent to them.

1.Terms

The “KDOTBEAUTY” website reserves the right to unilaterally modify or renew these terms and conditions of transactions made through electronic orders, according to the needs and business customs. The “KDOTBEAUTY” website undertakes the obligation to inform users about any modifications or any changes concerning electronic orders through its website. It is clarified that the change of terms does not affect electronic orders that you have already made.

2. Provided Information & Products

The “KDOTBEAUTY” website is committed to the completeness and accuracy of the information provided on its website, kdotbeauty.com, both regarding the existence of the essential features described for each product it offers and the accuracy of the information related to the services provided by “KDOTBEAUTY,” subject to any technical or typographical errors that may have been overlooked or resulted unintentionally or due to possible interruptions in the website’s operation for reasons of force majeure. Our responsibility and main concern is that the information provided on the website kdotbeauty.com regarding the quality, quantity, key features, and prices of the products is absolutely accurate. However, some products may appear slightly different in size, color, and texture on your screen compared to reality.                                                                 Every possible effort has been made to ensure that the details and information contained on the “KDOTBEAUTY” website are complete, accurate, and reliable. The company is not responsible for any errors in product features, photos, or prices and cannot guarantee that there will be no mistakes due to any reason during the entry or update of information or product prices. For this reason, in the spirit of good cooperation, if a user notices that a product has incorrect information or pricing, they should contact the company via email at care@kdotbeauty.com before proceeding with the order.

3. Limitation of Liability

The “KDOTBEAUTY” website is only liable for fraud or gross negligence in the case of delay in the delivery of electronically or telephonically ordered products and for information it provides or services it offers via its website.
The “KDOTBEAUTY” website is not responsible during extreme weather conditions, strikes, or in cases of force majeure that may affect the transportation and delivery of your order.
The “KDOTBEAUTY” website is not responsible for any technical problems that may occur for users attempting to access the website or during their session, which are related to the operation or compatibility of their own infrastructure with the use of the website.

4. Intellectual Property Rights

The website kdotbeauty.com is the official online platform owned by “KDOTBEAUTY.” All content on the website, including images, graphics, photos, designs, texts, services, and products provided, constitutes intellectual property owned by the “KDOTBEAUTY” website and is protected under the relevant provisions of Greek law, European law, and international agreements.
It is prohibited to copy, record analog/digital formats, reproduce mechanically, distribute, transmit, download, modify, resell, create derivative works, or mislead the public regarding the actual provider of the website content. Any reproduction, re-publication, uploading, announcement, distribution, or transmission or any other use of the Content by any means or medium for commercial or other purposes is only allowed with prior written permission from the “KDOTBEAUTY” website.
The names, images, logos, and distinctive features representing “KDOTBEAUTY” and its website, as well as their products or services, are exclusive trademarks and distinctive features owned by the “KDOTBEAUTY” website and/or kdotbeauty.com, and are protected by Greek, Community, and international laws on trademarks, industrial and intellectual property, and unfair competition.
In any case, the appearance and display of these on the website should not, in any way, be construed as a transfer or grant of a license or usage rights.

5. Obligations of the User

Users of the website kdotbeauty.com agree not to use the site and the “KDOTBEAUTY” website to send, post, email, or transmit in any other way any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, shows prejudice, or expresses racial, national, or other discrimination, may cause harm to minors in any way, is not authorized to be transmitted under legislation or contractual or managerial relationships (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relations or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright, or other proprietary rights of third parties, contains software viruses or any other code, files, or programs designed to interrupt, harm, destroy, or limit the functionality of any software or computer hardware, whether intentionally or unintentionally violates the applicable Greek and Community laws and regulations, may harass third parties in any way, or uses content for the collection or storage of users’ personal data. 

6. Security – Transactions

The website “KDOTBEAUTY” recognizes the importance of the security of your Personal Data in electronic and telephone transactions and takes all necessary measures to ensure your maximum possible security. All information related to your personal details and transactions is secure and confidential. The security of the “KDOTBEAUTY” website is achieved through the following methods:

Customer Identification

The only person who has access to your data in electronic and telephone orders is you, and you are solely responsible for maintaining confidentiality and hiding it from third parties. “KDOTBEAUTY” is not responsible for the use of your personal information by unauthorized persons.
The website kdotbeauty.com offers security through Secure Socket Layer (SSL) encryption, one of the most reliable technologies used globally for the security of transactions via the Internet. Whenever personal data is required on the website, kdotbeauty.com uses SSL technology to ensure that your personal data is transmitted in an encrypted form to our server.

To enter the company’s online store, you optionally use two codes: your Login Code (Email Address) and your Personal Secret Security Code (password). The company’s online store allows you to change your Personal Secret Security Code (password) as often as you wish, and we would recommend that, for security reasons, you change your password regularly and avoid using the same codes.

All payments made using a card are processed through the “Piraeus e-Commerce” electronic payment platform of Piraeus Bank, which uses TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its designated recipient, who will be able to decode it using the appropriate key.

The payment clearing process is handled by Piraeus Bank, ensuring the absolute security of your transaction. When entering your card details, the bank does not charge the amount of your order but reserves it.
The charge is made when your order is invoiced.

For additional security of electronic transactions via credit cards, transactions are carried out with the PayCenter security systems of Piraeus Bank. Thus, during the purchase process via credit card, the customer is automatically redirected to a secure server of the bank’s service.
All data transferred electronically by the customer (credit card details) to the bank’s service, as well as the transfer from the bank to VISA, Electron VISA, MasterCard, is protected by the 128-bit SSL encryption algorithm, the most powerful encryption currently available worldwide.

In this case, the card details are not stored anywhere but are only used during the verification and charging process.
Thus, transactions made on our online store, kdotbeauty.com, via credit cards are completely secure.

The website kdotbeauty.com does not collect or store your credit card details in any way, and for this reason, you will need to enter them again each time you use your credit card for transactions on this site.

7. Protection of Personal Data

The user details (full name, residential address, email address, phone number, etc.) from electronic and telephone transactions are considered confidential, just as in regular transactions in a retail store.
Our company manages your personal data in accordance with the General Data Protection Regulation (EU) 2016/679, which has been in effect since May 25, 2018. Therefore, under no circumstances will your personal data be disclosed, sold, or rented to third parties. It is ensured that only authorized employees have access to the transaction information, and only when necessary, e.g., for processing orders. Otherwise, KDOTBEAUTY is committed to not disclosing customer details or transaction information, unless written authorization is obtained from the customer or it is required by a court decision or other public authority. The personal data provided in electronic and telephone orders is used exclusively by KDOTBEAUTY for the purpose of supporting, promoting, and executing the transactional relationship.

Each visitor can browse the KDOTBEAUTY website without providing any personal information.
The necessary details for each electronic transaction are your full name, phone number, email, shipping address (street, city, postal code), and the type of document (receipt, invoice).
In the case of issuing an invoice, we require the company name, VAT number, and company address.

8. Product Purchase

On our website, you can find a variety of other cosmetic products such as lip gloss, lipstick, etc.
If you are looking for something specific, use the “search” function, which will take you directly to your chosen item.
To make your search easier, we have divided our products into main categories. Each category also has subcategories, which will appear on your screen.
Our goal is for you to reach the final product with the fewest possible clicks. In case you are looking for something specific, use the “search” function, which will take you directly to your selected choice.
The website KDOTBEAUTY makes every possible effort to provide high-quality services. However, errors cannot be excluded, and it cannot be guaranteed that there will be no interruptions in the website’s operation or “human” errors during product updates.

9. Order / Product Delivery / Shipping Costs

Order

Electronic Order: kdotbeauty.com
Tel: +30 255 430 9003
E-mail: care@kdotbeauty.com

Product Delivery

The products are packaged with complete safety. They are shipped via courier and delivered to the address you specify within three to five (3-5) working days from the date we receive your order, or the proof of payment if the purchase is made via credit/debit or prepaid card.
The transaction will be considered completed after the sending of written electronic confirmation from kdotbeauty.com.
Before placing the order in the cart, the buyer declares that they have full legal capacity to enter into a contract according to these General Terms and Conditions of Sale.
The products always come with the corresponding documents.
The customer has the option to choose the type of document they wish (receipt or invoice).
For all of Greece, your order will be delivered within the next three to five (3-5) working days.
These deadlines do not apply during periods of extreme weather conditions, strikes, or any force majeure events that may affect the transportation times.
In case it is impossible to fulfill an order, kdotbeauty.com has the right to withdraw and not complete the order, and if payment has already been collected, it will be refunded to your bank account.

Shipping Costs

Shipping Costs Greece:

• • Shipping with BOX NOW Lockers | Lockers 24/7, the cost is €2.
  • Shipping to all of Greece via courier €4.
  • Shipping for Cash on Delivery, the cost is €3.
• FREE for orders of 50€ and above.

Shipping Costs Cyprus:

• • Shipping to Cyprus via courier €10.
• Shipping with BOX NOW Lockers | Lockers 24/7, the cost is €10.

10. Product Prices

The prices listed in the relevant catalogs include VAT.
These prices apply to the quantities available, while kdotbeauty.com reserves the right to modify the description and prices of its products without prior notice. However, it is committed, when fulfilling your order, to send the products you ordered with the characteristics and prices posted on its website at the time of the order.

11. Payment Methods

1. Cash on Delivery via Courier

CASH ON DELIVERY

2. By Credit/Debit/Prepaid Card (Visa, MasterCard)
   Each purchase on the kdotbeauty.com website can be made at the buyer’s choice with payment via Visa, MasterCard credit/debit/prepaid cards. Transactions are processed electronically and securely, in real-time, between the Buyer and the cardholder’s bank, with Piraeus Bank handling the transaction on behalf of kdotbeauty.com. In this process, kdotbeauty.com has no involvement, and the sensitive details of your credit/debit/prepaid card are not stored in its system. If the buyer making the transaction is not the same person as the cardholder, kdotbeauty.com is not liable and is not obligated to refund the money.

12. Order Delay

During periods of extreme weather conditions, strikes, or any case of force majeure that may affect the transportation and delivery of your order.

13. Return Policy

Our goal is to ensure your complete satisfaction. The products are securely packaged before shipping.
kdotbeauty.com is not responsible for any damage that may occur from normal wear and tear, misuse, or improper maintenance of the products.
Therefore, returns of products are not accepted.

14. Ordering from Our Website kdotbeauty.com

Find the products you’re interested in from the thematic categories or by using the search engine. Click on the “Add to Cart” button below the product you’re interested in, and it will automatically be added to your ‘shopping cart.’
When you’re done adding products to your cart, click on the “Checkout” link located below the list of products in your cart. If you are not registered as a member of the website, you will need to sign up with correct details or continue as a guest. Once you receive a notification in your email for activation, you are ready to proceed with completing your order by selecting a payment and shipping method.
P.S. If you are already a registered member, you need to log in to the website and follow the steps to complete the order.

15. Cookies

To ensure the proper functioning of the website, we sometimes place small data files on your computer, known as “cookies.” Most major websites do the same.

What are cookies?
Cookies are small text files that a website stores on your computer or mobile device when you visit that website. In this way, the website remembers your actions and preferences (such as login credentials, language, font size, and other display preferences) for a period of time, so you don’t have to re-enter these preferences every time you visit the website or browse its pages.

How to control cookies
You can control and/or delete cookies as per your preferences.
For details, you can visit: aboutcookies.org.

You can delete all cookies that are already on your computer, as well as set most browsers to prevent the installation of cookies. However, in this case, you may need to manually adjust certain preferences each time you visit a website, and some services may not work properly.

You can easily accept or reject cookies on this website by selecting the settings in the notification that appears immediately when you first visit our website.

Functional Cookies: These allow basic site functions to operate.
Preference Cookies: These cookies “remember” your preferences while browsing our site.
Analytics Cookies: These allow us to assess the effectiveness of various features on our website.