Free Shipping with orders over €50 over Greece!!
FAQ
PAYMENT & SHIPPING
What should I do if my payment is not accepted?
You could use another credit or debit card. Also, you may use another payment method.
What payment methods are accepted?
We accept the following payment methods:
✔ Debit and Credit Cards (VISA, MASTERCARD, AMERICAN EXPRESS)
✔ Direct Bank Transfer
✔ Cash on Delivery (for Greece only)
Is there free shipping?
We offer low cost shipping methods.
Shipping for Greece:
- Shipping Costs using GENIKI TACHYDROMIKI are 4€.
- For orders using Cash on Delivery, the cost is 3€.
- Shipping using BOX NOW Lockers | Lockers 24/7, costs 2€.
Shipping Costs Cyprus:
- Shipping Costs using GENIKI TACHYDROMIKI are 6€.
- Shipping using BOX NOW Lockers | Lockers 24/7, costs 8€.
Is there anything else I need to know before ordering?
Absolutely not! Go ahead and place your order. If you need more information, check our Payment Policy and Shipping Policy or contact us at info@kdotbeauty.com
REFUNDS & RETURNS
Can I return a product?
Yes, you have the right to return a product within 14 calendar days from the date you receive it. However, returns are accepted only if:
- The product is in its original, unopened packaging and has not been used or tampered with.
- You first contact our team at K DOT Beauty by phone.
- You provide the original proof of purchase (receipt or invoice).
How do I receive my refund?
If your return is accepted, you will receive a refund via bank transfer within 14 days from the date we receive the product. If you paid by credit card, the amount will be refunded directly to your card.
Who covers the return shipping cost?
The customer is responsible for the return shipping cost, which must be sent via GENIKI TAXYDROMIKI courier.
How can I contact customer support?
We’re happy to help! For any questions about refunds and returns, reach out to us at info@kdotbeauty.com.
OUR PRODUCTS
What makes K DOT products unique?
K DOT offers a minimalist approach to beauty, focusing on essential, high-quality products that simplify your daily routine. Our formulas are designed for a natural look, with effortless application and long-lasting results.
Are K DOT products cruelty-free?
Absolutely! K DOT is committed to cruelty-free beauty, and our products are never tested on animals.
Do K DOT lip products contain harmful ingredients?
No way! Our formulas are free from parabens, sulfates, and harsh chemicals, ensuring safe and comfortable wear.
How can I make my Lip Off Stain last longer?
For best results:
- Apply to clean, dry lips.
- Let it set for a few seconds before adding lip balm or gloss.
- Reapply as needed for a more intense color.
Where can I buy K DOT products?
You can shop our collection exclusively online through our official website. Stay tuned for more retail options in the future!